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Walkthrough

Mail: Business Email on Your Own Domain

A walkthrough of the Mail app: add your domain and publish its DNS records, create mailboxes and aliases, connect a mail app, and ask the mail agent.

Yantra Team3 min read

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An address like hello@yourbakery.com does more for trust than a free webmail account. Mail hosts that address for you: add the domain, publish the records it gives you, then create mailboxes and aliases on it.

Open it

Pick Mail in the apps launcher, or open /c/<chat-id>/mail. Mail owns the chat while it is open, so the Mail agent sits beside the app instead of the main chat. Across the top are five tabs: Dashboard, Domains, Mailboxes, Aliases and Settings.

Start on the dashboard

The Dashboard counts your domains, active domains, mailboxes and aliases. Below that is the Mail server card. It shows whether a server has been provisioned, when it was last checked, and a Refresh button. Until a server exists, the card says so and offers to provision one so your domains can start receiving mail.

A Get started list spells out the order:

  1. Add your domain under Domains and publish the DNS records shown.
  2. Verify the domain. The required records must resolve before mail can flow.
  3. Provision your mail server and create mailboxes for your team.
  4. Connect any mail app via IMAP/SMTP, or use webmail once the server is running.

Add a domain

Open Domains and choose Add domain. Type the domain name, for example example.com. You must control the domain's DNS. After you add it, Mail shows the exact records to publish at your DNS provider: ownership, MX, SPF, DKIM and DMARC.

Publish them, then verify. The MX records route mail to the server. SPF, DKIM and DMARC help receiving inboxes trust what you send, which keeps your mail out of spam folders.

Mailboxes and aliases

A mailbox is a real account on your domain, one per person. Open Mailboxes, pick the domain, and create one for each person. Until you add a domain the tab tells you plainly: mailboxes live on a domain. Mailbox passwords can be reset too.

An alias is a forwarding address or a distribution list. Mail sent to the alias reaches every target. That is how sales@ reaches three people, or how hello@ lands in the owner's existing inbox without a separate mailbox. Manage them under Aliases, again per domain.

Mail server settings live under Settings.

Read the mail somewhere

Once the server is running, connect any mail app over IMAP and SMTP, or use webmail. If you would rather read and answer it inside Yantra, connect the mailbox to Inbox. Inbox has a My own domain option for exactly this case.

From chat

The agent pane takes questions about domains, mailboxes and messages. Some prompts that fit:

  • "Set up hello@ on my domain and forward it to me."
  • "Set up email @mycompany.com and walk me through the DNS records."
  • "Add a mailbox for our new hire and create a sales@ alias."
  • "Reset the password on support@acme.io."

Ask how to set up a forward and the agent answers with short steps. It covers the MX records to publish and SPF and DKIM so forwarded mail does not land in spam. It ends with a test message to confirm the address works. Tell it who your registrar is and it can make the steps specific.

What it is not

Mail hosts addresses. It is not where you triage the mail that arrives. Reading, searching and replying across your mailboxes is Inbox. Newsletters and sends to a list are Mail Campaigns, which has its own sending-domain setup.

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